Shipping Information:

Once payment has been received product is generally shipped within 2-3 business days

Refund, Returns and Cancellation Policies:

Returned packages:

ALL SALES ARE FINAL, STORE CREDIT ONLY. An unopened package returned to us will be refunded the total sale price minus shipping/return shipping as store credit. Therefore, please understand that we do not refund shipping costs. Item must be returned within 30 days of purchase, no exceptions.

Frequently Asked Questions:

1. What exactly are AHA's and glycolic acid?

Alpha hydroxy acids (AHA's) are really a family of acids. Glycolic is the most widely used because of its small molecular structure. AHA's are one of the safest methods of skin renewal. Their effectiveness depends on the type and concentration of the AHA, its pH (acidity), and other ingredients in the product. AHA's become effective at concentrations of about 8% with a pH of 3.5 to 4.0. Many AHA-containing cosmetic products have very little skin renewal effects because the AHA concentrations are too low and the pH is too high. There is little evidence that concentrations below 5% have beneficial actions on skin.

2. Do You offer PayPal as a Payment Option? Yes, we offer Paypal as a payment option. You will be given the option to pay via Paypal during checkout once you input your shipping information and select a shipping method.

3. Are Instructions include with each product? Yes

4. Is there a customer service number? No, we find that all questions can be successfully answered through email. Our customer service team works to answer questions as quickly as possible and in the order it was received.